Return and Repair: A One-Stop Solution for Reverse Logistics Operational Challenges
In the course of international trade, it is inevitable to encounter various reasons for the need to return and repair exported goods.
The demand for return and repair services is increasing. Besides direct returns, there is a situation where goods need to be re-exported after being returned for repair, commonly known as return and repair, with customs declarations generally processed as imports for repair.
What is the Return and Repair Process?
STEP 1: Confirm Return Information
Before deciding to return goods, confirm the detailed information of the actual returns, including quantity, name of goods, number of pieces, weight, and volume. We welcome you to choose our return and repair services to assist you in confirming the specifics of the returned goods, arranging the earliest shipping schedule, and notifying the relevant personnel.
STEP 2: Prepare Return Customs Clearance Documents
Based on the return customs clearance documents you provide, Yingli International Logistics will prepare the relevant return invoices, packing lists, and customs declaration forms.
Additionally, you need to provide the original export customs declaration documents and bill of lading, and confirm the return bill of lading.
STEP 3: Prepare the Return Agreement and Relevant Proofs
When the goods are near the port, prepare the return agreement (original in both Chinese and English), a statement of the return situation (in duplicate with pictures, correspondence, etc.), and proof of quality issues (if the quality issues are not visible, a test report is required).
STEP 4: Customs Confirmation and Tax Processing
Customs needs to confirm that the goods are returned due to quality issues and process them accordingly.
Additionally, provide an invoice from the domestic factory to customs to prove that no tax refund was received or that the tax refund has been repaid as required. After paying the duties, obtain the delivery order.
If the submitted materials prove that the exported goods are returned due to quality issues and are re-imported in their original state within one year, they can be released tax-free.
STEP 5: Pick Up Goods
After picking up the goods, store them in a bonded warehouse and notify the factory to pick up the goods with the delivery order.
The Required Customs Clearance Documents for Return and Repair
- Return Application Report
- Return Agreement
- Original and Chinese stamped versions of the Quality Non-Conformance Statement Proof of Unsettled Exchange
- Proof of No Tax Refund or Tax Refund Repaid
- Original Export Customs Declaration and Copy
- Packing List and Bill of Lading
- Export Contract and Invoice Copy
- Pictures of Products with Quality Issues
- Correspondence Between Buyer and Seller
Compliant and Professional US to China Return Services
We can assist cross-border enterprises with return and repair logistics from the US to China.
Easy Repairs, Worry-Free Returns:
- Avoid high overseas warehouse rents
- Door-to-door one-stop logistic service
- Compliant logistic operations
- Flat rate with no hidden fees
- Weekly schedule with short cycles
Eight Advantages for a One-Time Solution:
- Transparent pricing
- No tricks
- Weekly container loading
- Delivery within 20 days
- Door-to-door service
- Simple process
- Compliant operations
- Clear customs procedures
Customs clearance for returned goods is different from that for ordinary goods imported and exported, posing higher requirements for logistics companies.
Mile International Logistics possesses professional knowledge, customized logistics solutions, and an excellent service attitude.
Feel free to contact us for more information!